Tony Gare Agency · For founders worldwide
UX audit services
Identify the friction between a visitor and a sale, booking or sign-up. Our senior-led Digital Experience Audit reviews your website, SaaS or e-commerce store and turns findings into a prioritised roadmap — 72 hours from kickoff.
- One-time investment
- USD 1,500
- ZAR 25,000 · BWP 21,000
- Turnaround
- 72 hours from kickoff
- Engagement
- Diagnostic, not a redesign
Is this the right starting point?
Who our UX audit services are for
Founders, growth and marketing leads worldwide with existing traffic that isn't converting — SaaS, e-commerce, fintech, property, F&B and SMEs scaling digitally.
Traffic is arriving. Conversions are not.
An audit is a practical first step when customers abandon checkout, struggle to complete forms or drop out of onboarding. We examine the journey before recommending what to change.
If you are planning a new product rather than improving an existing one, explore our Design Sprint instead.
Scope and handover
What your audit includes
The same fixed-scope Digital Experience Audit, with findings your team can use to decide what to fix first.
- PDF UX audit report with executive summary
- Annotated screenshots of every usability issue found
- Prioritised, actionable recommendations (impact vs. effort)
- Competitor benchmark against top performers in your market
- Checkout / conversion funnel teardown
- Walkthrough session with your team
- Optional follow-up consultation
Evidence before recommendations
How the 72-hour UX audit works
Day 1
Data & diagnostic deep dive
Stakeholder and objective alignment, analytics and user-flow analysis to find drop-off points, then a rapid heuristic evaluation of your platform.
Day 2
Competitive & UX audit execution
We benchmark you against top performers in your market and review key journeys, CTAs, microcopy and error messaging for friction.
Day 3
Prioritised findings & roadmap
Everything is synthesised into a prioritised, data-backed set of recommendations and walked through with your team for a clean handoff.
What we need to get started
Your website or app URL, read access to your analytics, and 30 minutes with whoever owns your digital goals. If analytics are not available, we use heuristic evaluation, journey review and competitor benchmarking, and recommend analytics setup as a first priority.
This engagement diagnoses issues and prioritises recommendations. Implementation and a redesign are not part of the audit; your team can use the roadmap in-house or discuss a separate engagement with us.
Start with your website and your goals
Review the full audit offer and request a kickoff, or book a strategy call to confirm whether it fits. Ready to buy? The existing checkout supports USD and ZAR card payments, plus regional bank transfer.